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Company brain

Company brain: one source for what your business knows and can say

A company brain is your business's central source of knowledge: who you are, what you offer and which claims you can prove, with someone who confirms each topic. Your team and your AI tools work from it.

Write a LinkedIn post about our new release for marketing managers.

  1. Brandtone and brand style, confirmed by Marketing
  2. PersonaB2B marketing manager: wants less manual work
  3. Claimsonly claims with proof from the register
  4. EmbargoProduct X: not to be named externally yet

Product X is now available to everyone

product under embargo

→ A new product is on its way, more at launch

Ready for your approval

Example with fictional data

Why ChatGPT doesn't know your brand

Every colleague has their own prompt. So every text sounds different, and nobody knows which version of your story is right.

AI quotes numbers nobody can trace. They sound good, until a customer asks where they come from.

What is right on Monday is outdated by Friday. A price, product or promise changes, and your prompts don't know.

Look inside

Three fragments from a working brain: a claim with proof, a text that gets stopped and a resolved contradiction.

A line from the claims register

  • Claim: Plan Pro connects to your CRM
  • Proof: release notes, confirmed by Product
  • Channels: website, sales deck, LinkedIn
  • Valid until: 31 March 2027
Every claim has proof, channels and an end date.

A text the check stops

  • “Product X doubles your leads.”
  • claim not in register
  • product under embargo
  • Rewritten: “Plan Pro lets you build campaigns with less manual work.”
  • Check passed, ready for approval
The check reviews every text before it is published.

A line from the contradictions list

  • price in deck ≠ price list (Plan Pro)
  • Owner: Finance
  • → decided by Finance: the price list applies, deck updated
Whatever contradicts itself gets an owner and a decision.

Example with fictional data

What your team does with it

Which claims can I use in the Plan Pro campaign?

The CRM connection and less manual work per campaign are confirmed, with proof.

Product X is under embargo until launch. Don't mention it yet.

  • Claims register
  • Product roadmap

What do I tell this prospect about the connection to their CRM?

The standard connection is live and you can mention it.

Custom connections are still in development. Don't promise them.

  • Product status
  • Claims register
  • Persona: IT manager

What has changed since the last QBR with this customer?

Plan Pro has had new reporting since this month.

The price of their plan has stayed the same. The price list is leading.

  • Release notes
  • Price list

Where do we still disagree?

The contradictions list shows what is open per topic: the promise on the website and in onboarding still differs. That sits with Marketing.

Resolved: the price in the sales deck, decided by Finance. An overview for leadership is planned.

  • Contradictions list
  • Owners

Example with fictional data

Company brain, Notion or separate ChatGPT projects?

  • Which number is right

    Brand book or Notion
    Whatever was written down last
    Separate ChatGPT/Claude projects
    Whatever was pasted into that project
    Enterprise search (e.g. Glean)
    Whatever the search finds
    Company brain
    One version, confirmed by the owner
  • Stops what you can't prove

    Brand book or Notion
    Not built in
    Separate ChatGPT/Claude projects
    Not built in
    Enterprise search (e.g. Glean)
    Not built in
    Company brain
    Yes, a check before publishing
  • Works in every AI tool

    Brand book or Notion
    Depends on integrations
    Separate ChatGPT/Claude projects
    Only in that project
    Enterprise search (e.g. Glean)
    Depends on integrations
    Company brain
    In every tool that supports MCP
  • Where your data lives

    Brand book or Notion
    With the vendor (SaaS)
    Separate ChatGPT/Claude projects
    With the AI vendor
    Enterprise search (e.g. Glean)
    With the vendor (SaaS)
    Company brain
    In your own database

As of October 2026.

What already works and what doesn't yet

  • WorksBrand, messaging, the claims register and the check before publishing
  • PilotSales and customer success
  • PlannedOverview for leadership

In 4–6 weeks from scattered documents to a working brain

  1. Week 1

    Foundation

    Claims register and a check before publishing.

  2. Weeks 2–6

    Build

    Sources, skills for marketing and one other team, connection to your CRM.

  3. After that

    Ongoing care

    Monthly: closing gaps, new teams and automations.

Pricing on request. Your data lives in your own database, with no licence per user.

What you bring

  • An owner for each topic
  • Access to the sources
  • 1–2 hours per decision session

Frequently asked questions

What should your company brain know?

30 minutes, no sales pitch. Pricing on request.